Chatim Live Chat & Chatbot

Description

The Chatim Live Chat & Chatbot plugin brings powerful conversational tools to your WordPress website. Combine real-time live chat with intelligent chatbot automation to engage visitors, capture leads, and provide exceptional customer support around the clock.

Why Choose Chatim?

Chatim goes beyond traditional live chat by offering intelligent chatbot automation that works seamlessly alongside human agents. Our lightweight widget loads instantly without slowing down your website while providing advanced features that convert visitors into customers.

Key Features

🚀 Live Chat
* Talk directly with your website visitors in real-time
* Mobile-optimized chat interface
* Customizable chat widget design
* Multiple agent support
* Chat history and visitor insights
* Mobile and desktop apps – connect with visitors anywhere, anytime

🤖 AI-Powered Chatbots
* Drag-and-drop chatbot builder – no coding required
* Start with simple rule-based bots, upgrade to AI automation
* Handle common questions automatically
* Capture leads and schedule appointments
* 24/7 automated customer support

⚡ Performance & Integration
* Lightweight widget that loads instantly
* Seamless WordPress integration
* Mobile and desktop optimized
* Customizable to match your brand
* Easy setup and configuration
* Multi-language support (Spanish, French, Ukrainian, Romanian, English)

📈 Business Benefits
* Increase conversion rates
* Reduce support workload
* Capture more leads automatically
* Provide 24/7 customer service
* Improve customer satisfaction

Perfect For

• Small businesses – Automate customer interactions so you can focus on growing your business instead of answering repetitive questions
• E-commerce stores – Answer product questions and reduce cart abandonment
• Service businesses – Schedule appointments and qualify leads automatically
• SaaS companies – Provide instant support and onboard new users
• Any website – Engage visitors and convert them into customers

How It Works

1. Install & Connect – Install the plugin and connect your Chatim account
2. Select Your Project – Choose which Chatim project to display on your site
3. Customize – Configure your chatbot and live chat settings from the Chatim dashboard
4. Go Live – Start engaging visitors and providing automated support immediately

Pricing

Chatim offers flexible pricing plans to suit businesses of all sizes. Start with our free plan and upgrade as your business grows. Visit chatim.app for current pricing information.

Support

Need help? We provide comprehensive support through multiple channels:
* Live chat support at chatim.app
* Email support: support@chatim.app
* Detailed documentation and tutorials

External Services

This plugin connects to external services provided by Chatim LLC to provide live chat and chatbot functionality. The following services are used:

Chatim API Service (https://api.chatim.app)
* What it is: Authentication and project management API for Chatim accounts
* What it’s used for: User authentication, retrieving user projects, and managing widget installation
* When data is sent:
– When users sign in through the plugin admin interface
– When loading available projects from user’s Chatim account
* Data sent:
– User credentials (email and password) for authentication
– Authorization tokens for API requests
– Project selection data for widget installation
* Privacy policy: https://chatim.app/en/privacy-policy/
* Terms of service: https://chatim.app/en/terms-of-service/

Chatim Widget Service (https://chatimwidget.com)
* What it is: JavaScript widget that provides the live chat and chatbot interface
* What it’s used for: Displaying the live chat widget on your website’s frontend
* When data is sent:
– When the widget loads on each page visit
– When visitors interact with the chat widget
* Data sent:
– Website visitor interactions and chat messages
– Project configuration data
– Visitor session information for chat functionality
* Privacy policy: https://chatim.app/en/privacy-policy/
* Terms of service: https://chatim.app/en/terms-of-service/

Important Note: A Chatim account is required to use this plugin. By using this plugin, you agree to Chatim’s Terms of Service and Privacy Policy. The plugin will only connect to these external services when you have an active Chatim account and have installed a widget.