Title: subba – AI Receptionist, Chatbot & Online Booking
Author: Roland
Published: Îlon 16, 2026
Last modified: Îlon 16, 2026
---
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# subba – AI Receptionist, Chatbot & Online Booking
By [Roland](https://profiles.wordpress.org/rolandfarkas/)
[Download](https://downloads.wordpress.org/plugin/subba.1.0.2.zip)
* [Details](https://kmr.wordpress.org/plugins/subba/#description)
* [Reviews](https://kmr.wordpress.org/plugins/subba/#reviews)
* [Installation](https://kmr.wordpress.org/plugins/subba/#installation)
* [Development](https://kmr.wordpress.org/plugins/subba/#developers)
[Support](https://wordpress.org/support/plugin/subba/)
## Description
**subba is the AI receptionist and booking system for local businesses.** It answers
your website enquiries in seconds, in your voice, and books customers straight into
your diary, so you stop losing work to missed messages and slow replies. This plugin
connects your WordPress site to your subba account in a couple of clicks.
It adds three things to your site:
* **AI chat widget** – a chat bubble in the corner that answers questions about
your services, hours and prices, captures the enquiry, and can take a booking.
Powered by your subba account, so it always knows your real, up-to-date information.
* **Online booking embed** – a `[subba_booking]` shortcode drops your booking widget
onto any page or post. Customers pick a service and time and book themselves
in, 24/7. The embed resizes itself to fit your page.
* **Contact form forwarding** – submissions from your existing forms are sent to
subba automatically, so every enquiry lands in one inbox and gets an instant
reply. Works with **Contact Form 7, Gravity Forms, WPForms and Ninja Forms**
out of the box, no reconfiguration.
**Why business owners use subba**
* Never miss another enquiry – the AI replies day and night, even when you are
on a job or closed.
* Turn website visitors into booked appointments, not unanswered messages.
* Keep chat, forms and bookings in one place instead of scattered across email,
socials and voicemail.
* Set it up in minutes on any WordPress theme; no code required.
**Great for** salons, barbers, clinics, dentists, trades and electricians, gyms
and studios, cleaners, garages, and any local business that books appointments or
takes enquiries.
You need a free subba account at [subba.pro](https://subba.pro) to use this plugin.
Create your booking page and form there, then paste your Form ID and booking handle
into the plugin settings.
### External services
This plugin connects your site to **subba**, a service operated by Polarize Ltd,
so the chat, booking and enquiry features can work. It is required for the plugin
to function, and nothing is sent until you configure it. Here is exactly what is
sent, and when:
1. **Chat widget (api.subba.pro).** When the chat widget is enabled, each page that
shows it loads a small launcher script from `https://api.subba.pro/f//chat.js` and opens the chat in a subba-hosted frame. If a visitor uses the
chat, the messages they type and any contact details they choose to give (such
as name, email or phone) are sent to subba to generate a reply and log the enquiry.
Nothing is sent for visitors who do not open the chat.
2. **Booking embed (book.subba.pro).** On any page that uses the `[subba_booking]`
shortcode, your booking widget is embedded from `https://book.subba.pro/b/`. Details a visitor enters to make a booking (such as name, email,
phone, chosen service and time) are sent to subba to create the booking.
3. **Form forwarding (api.subba.pro).** When form forwarding is enabled, a submission
from a supported form plugin is sent to `https://api.subba.pro/f/`
so subba can answer and log it. The data sent is the submitter’s name, email address
and message, plus a “source” label of “wordpress”. Submissions are only forwarded
while this option is switched on.
By enabling these features you agree to subba’s terms and privacy policy:
* Terms of service: https://subba.pro/terms
* Privacy policy: https://subba.pro/privacy
## Installation
1. Install the plugin: in your WordPress admin go to **Plugins > Add New > Upload
Plugin**, choose `subba.zip`, then **Install Now**. Or upload the `subba` folder
to `/wp-content/plugins/`.
2. Click **Activate**.
3. Go to **Settings > subba**.
4. Paste your **Form ID** and **Booking handle** from your subba dashboard, choose
whether to show the chat bubble and forward form submissions, and **Save changes**.
5. To show your booking widget on a page, add the shortcode `[subba_booking]` to any
page or post.
## FAQ
### Do I need a subba account?
Yes. subba does the AI answering, booking and enquiry logging; this plugin connects
your WordPress site to it. You can create an account at https://subba.pro.
### Where do I find my Form ID and booking handle?
Both are shown in your subba dashboard. The Form ID identifies the form that receives
your enquiries; the booking handle is the short name of your booking page (for example`
zen-yoga`).
### Which contact form plugins are supported?
Contact Form 7, Gravity Forms, WPForms and Ninja Forms are forwarded automatically
with no extra setup. Any other form still works through the chat widget, which works
on every page.
### Will it slow down my site?
No. The chat script is loaded in the footer and the booking widget loads in its
own frame, so your pages render normally. Form submissions are forwarded in the
background and never hold up the visitor.
### What data is sent to subba, and is it private?
Only what is needed for each feature to work: chat messages and any contact details
a visitor provides, booking details when someone books, and the name, email and
message from a forwarded form submission. See the “External services” section above
and subba’s privacy policy for the full detail.
### Does it work with any theme?
Yes. The chat bubble and booking embed work with any standard WordPress theme, and
the settings live under Settings > subba.
### How do I remove it?
Deactivate and delete the plugin from the Plugins screen. Once removed, the chat
widget, booking embed and form forwarding stop, and no further data is sent to subba.
## Reviews
There are no reviews for this plugin.
## Contributors & Developers
“subba – AI Receptionist, Chatbot & Online Booking” is open source software. The
following people have contributed to this plugin.
Contributors
* [ Roland ](https://profiles.wordpress.org/rolandfarkas/)
[Translate “subba – AI Receptionist, Chatbot & Online Booking” into your language.](https://translate.wordpress.org/projects/wp-plugins/subba)
### Interested in development?
[Browse the code](https://plugins.trac.wordpress.org/browser/subba/), check out
the [SVN repository](https://plugins.svn.wordpress.org/subba/), or subscribe to
the [development log](https://plugins.trac.wordpress.org/log/subba/) by [RSS](https://plugins.trac.wordpress.org/log/subba/?limit=100&mode=stop_on_copy&format=rss).
## Changelog
#### 1.0.2
* Added the official subba plugin icon and banner on the WordPress.org listing.
* Housekeeping release; no changes to plugin functionality.
#### 1.0.1
* Updated the plugin listing metadata (readme contributors).
#### 1.0.0
* Initial release.
* AI chat widget, enabled site-wide from the settings screen.
* `[subba_booking]` shortcode that embeds your booking widget and auto-resizes
to fit the page.
* Automatic enquiry forwarding for Contact Form 7, Gravity Forms, WPForms and Ninja
Forms.
## Meta
* Version **1.0.2**
* Last updated **1 roj ago**
* Active installations **Fewer than 10**
* WordPress version ** 5.8 or higher **
* Tested up to **7.1**
* PHP version ** 7.4 or higher **
* Language
* [English (US)](https://wordpress.org/plugins/subba/)
* Tags
* [AI Chatbot](https://kmr.wordpress.org/plugins/tags/ai-chatbot/)[appointments](https://kmr.wordpress.org/plugins/tags/appointments/)
[booking](https://kmr.wordpress.org/plugins/tags/booking/)[contact form](https://kmr.wordpress.org/plugins/tags/contact-form/)
[live chat](https://kmr.wordpress.org/plugins/tags/live-chat/)
* [Advanced View](https://kmr.wordpress.org/plugins/subba/advanced/)
## Ratings
No reviews have been submitted yet.
[Your review](https://wordpress.org/support/plugin/subba/reviews/#new-post)
[See all reviews](https://wordpress.org/support/plugin/subba/reviews/)
## Contributors
* [ Roland ](https://profiles.wordpress.org/rolandfarkas/)
## Support
Got something to say? Need help?
[View support forum](https://wordpress.org/support/plugin/subba/)